Administrative & Executive Operations Roles

Administrative professionals manage a wide variety of clerical and organizational tasks to ensure a smooth-running office. Below are sample job descriptions for the most common Administrative roles.

c-level executive assistant↓

The Executive Assistant will provide high-level administrative support to the CEO and other Executive Committee members.
Reporting directly to the Executive, the Executive Assistant provides executive support in a one-on-one working relationship.
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administrative business partner↓

The Administrative Business Partner will be the core of the company's operations and activities.
Your work will enable the company to maximize their productivity by simplifying collaboration and connection with one another.
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executive assistant↓

The perfect person for the role will be a proactive problem solver with outstanding communication skills and keen attention to detail.

The EA will contribute to the efficiency of the business by providing personalized and timely support to executive members.

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chief of staff↓

From day one, the Chief of Staff will have an immediate impact on the company’s productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments.

The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

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administrative assistant↓

Duties of the Administrative Assistant include providing support to the company’s managers and employees, assisting in everyday office needs and managing the company’s general administrative activities.

The successful Admin Assistant will ensure the efficient and smooth day-to-day operation of the office.

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office manager↓

The Office Manager is experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little to no supervision.

The Office Manager will be a strong and reliable support to company operations, maintaining and creating procedures, communication, and safety.

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receptionist/front office↓

The Receptionist/ Front Office Personel will play a key role in performing various administrative and clerical tasks.

The candidate must be reliable and have a strong work ethic combined with great communication skills, as well as comprehension with all necessary office equipment, software, and procedures.

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office administrator↓

An excellent Office Administrator is, above all, an organized and competent professional with phenomenal communication skills. You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed.

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Human Resources Roles

Human Resources professionals are involved in different areas of people operations; from recruiting the best talent to retaining top performers. Here are sample job descriptions for the Below is a list of the most common positions in Human Resources:

hr business partner↓

Experience in human resources management will aid our organization in adding value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.

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hr generalist↓

The HR Generalist will have both administrative and strategic responsibilities, helping the company to plan and administer important functions, such as staffing, training and development, and compensation and benefits.

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hr program manager↓

The HR Program Manager ensures that HR programs support the long-term goals of the board and company.

The ideal candidate will deliver professional work of considerable difficulty overseeing a range of administrative functions related to HR management, employee advancement, and customer assistance.

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people operations manager↓

The candidate will be responsible for managing the day to day operations of the company, touching upon multiple disciplines such as HR, Communications, Executive Management, and Business Operations.

The ideal candidate will have 3-5 years of people operations experience in a startup environment and a proven record of getting things done.

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recruiter↓

As a Recruiter at the company, you will be responsible for finding, sourcing, attracting and hiring talent with the goal to full-fill the company's hiring needs.

The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices.

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recruiting coordinator↓

The Recruiting Coordinator will be responsible for attracting candidates, evaluating resumes, scheduling and conducting interviews and managing the hiring paperwork.

Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring targets and expectations

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Customer Service Roles

Customer Service professionals provide exemplary customer experience, including answering incoming enquiries and handling complaints. Below are sample job descriptions for common Customer Service roles:

account manager↓

The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

The successful Account Manager will collaborate with the company’s sales team to achieve quotas while keeping clients satisfied and engaged with the company’s products and services in the long-run.

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customer support representative↓

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

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